FAQs

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal / Shop Pay / Apple Pay 

Can I change or cancel my order after placing it?
If you need to change or cancel your order, contact us at [insert support email] as soon as possible. Because orders are processed quickly, we can only make changes within 12 hours of purchase.

Shipping & Delivery

How long will my order take to arrive?
Domestic orders typically arrive within 7–14 business days, and international orders within 10–20 business days. See our full Shipping Policy for details.

How do I track my order?
You'll receive a tracking number by email once your order ships. If you haven't received tracking within 3 business days of your confirmation email, contact us at Avijotbrar82@gmail.com.

Do you ship internationally?
Yes. International customers are responsible for any customs duties or import taxes charged on delivery.

Returns & Refunds

What's your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. See our full Returns Policy for details.

My item arrived damaged or faulty — what do I do?
Contact us at Avijotbrar82@gmail.com with your order number and a photo of the issue, and we'll arrange a replacement or refund.

How long do refunds take to process?
Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method.

Product Questions

How does the Professional Mini Massage Gun work?
It uses percussive therapy to help relax muscle tension and improve blood flow. It comes with multiple speed settings and interchangeable heads for different muscle groups.

Is the Posture Corrector Back Brace adjustable for different body sizes?
Yes, it comes in multiple sizes and features adjustable straps for a customized fit. Check the size guide on the product page to find your best fit.

How do I use the Neck Decompression Pillow?

Lie back with the pillow supporting your neck for 5–10 minutes a day to help ease tension and support healthy posture habits.

As with any wellness product, consult a healthcare professional if you have an existing neck or spine condition.

Are your products suitable for people with existing injuries or medical conditions?
Our products are designed for general comfort, posture, and recovery support, but they are not a substitute for medical treatment. If you have a pre-existing injury, chronic pain, or medical condition, please consult a healthcare professional before use.

Contact

How can I reach customer support?
Email us at Avijotbrar82@gmail.com and we'll respond within 24–48 hours, Monday–Friday.